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This site is brilliant - use it and share with motoring friends.

by pb10677

03 Jul 2016

I have raised about 10 reports for potholes over the last couple of years on this site, and I can confirm for EACH one raised, the relevant local authority fixed the potholes within one month. In fact, some were much quicker than that. And these were road defects that had existed for some time.

And we're not talking about half hearted jobs either - in one case, a set of 3 way temporary traffic lights were put up to ensure the job was done properly. That is a good result...actually it's a fantastic result.

So this site DOES work - and if people decide not to use it, then they should stop complaining if they're not prepared to take a bit of time out to use it. This is a resource, and if people don't use resources available to them, then they shouldn't really complain if nothing is done.

Tips from me - describe the exact location as clearly as possible, especially if near the border between another local authority.
Try and supply photos - screen grabs from Google Maps usually suffices, but live photos are better if possible.
Do try and write a few sentences rather than just "bad pothole" or "road is rubbish" - the more detail provided to the local authority, the more seriously they'll take the complaint.

A website such as this is only as good as the people who use it - and I can confirm that if used properly, it is EXTREMELY effective.

Many thanks to the team who run and maintain this website for keeping it going, and for keeping a good relationship with all the local authorities around the UK to ensure its effectiveness!

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Comments (3)

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sandymaria    posted : 17/09/16 at 8.22am

I am very interested to read the articles that you share about the potholes. You are describing about the main problems that we are facing due to potholes in a very simple and attractive manner. The problems due to potholes must be solved.

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