Cumbria County Council
24 Nov 2011
To cut a very long story short, I hit a really bad pothole in January this year that damaged two alloys and tyres on my two year old x-type. I had just bought the car and was gutted. I had to replace both wheels and tyres at a cost of £550.
REwoodrnI have just started my battle with CCC highways dept. I have immediately been passed onto Zurich who have said they are not liable as road surface was repaired 09/01/2012. My incident happened on 25th March, but I am not sure where to go from here. Zurich say I must deal with them now but I assume I use FOI with the council. Thanks for your help. Kevin, Milnthorpe, Cumbria.rnI had a damaged motorcycle wheel
.... and the final piece of the jigsaw, after a month long battle with my insurers, they have finally reviewed my car insurance policy for last year which was affected by the claim. Despite repeatedly refusing to do so, I finally managed to get their complaints department to look into it and this morning I received a refund of £50.39prnOne year and 16 days later, this is finally sorted out.rn
Got cheques from Council’s insurers for full amount of £548 today. Had a good pop ay my insurers for their shoddy/non-existent work in this matter and, after threatening to take them to the Financial Ombudsman, I managed to get a compensation payment of £125 pounds out of them. That is also without prejudice to any recalculation to my last car insurance policy which was affected by this now no fault claim. Happy days!
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