In this section, users can share advice about making a claim or any other pothole issue. Once a query has been posted it will appear in the list below. By clicking on a query you will be able to see responses from other users, or share your own knowledge by posting a reply.Post a query
Thank you for your letter of the 9 Sept relating to damage to my car tyre and wheel 3 July Bentham Hill Spedhurst. My understanding of your statements are 1/ There was a delay in any...Late Claim, no photos - 10 replies 20 09 2016
Hi - around April my wife and I were out for a ride in the Yorkshire dales when we hit an almighty pothole .- the thump was really bad. I stopped the car in a safe place about half a mile down...Claiming against the council - 3 replies 13 09 2016
I was wondering if I would be able to successfully claim against the council due to a pothole which lead to me crashing my car. The pothole is on a country road and I was travelling down round the...Over-hanging Tree Branch - 2 replies 31 08 2016
Sorry it's not pothole related but I'm assuming the claims process is similar.... This branch was unavoidable, and photographed and resulted in a destroyed wing mirror.... the council have...Low offer - 2 replies 14 08 2016
My garage bill for recovering my car and repairing broken suspension after hitting a deep pothole was £398. The council's solicitors (claims adjuster) has only offered £180, stating "In a claim of...